Event category: Tactical Breakouts

AI is rewriting the SaaS playbook, making software development faster, cheaper, and more accessible than ever. But as AI tools multiply and evolve at breakneck speed, the challenge is not just adopting technology—it’s integrating AI in ways that amplify human skills and preserve meaningful work.

Join two SaaS veterans as they explore tactical strategies for weaving AI into workforce and product design without replacing the people who make your business thrive. From shifting customer service roles to success teams handling complex issues, to prioritizing AI-first automation before new hires, discover how to future-proof your SaaS company with a human-first approach. Learn how to stay ahead amid rapid AI churn, pick best-in-class tools wisely, and build AI-powered SaaS that balances automation with empathy, creativity, and real human insight.

If you want actionable advice grounded in real SaaS experience—how to adapt product strategies, tackle AI tool overload, and thrive in this new “services as software” era—this session is for you.

There’s been a major push in recent years from tech leaders toward sustainability. Leaders recognize that not only are sustainable businesses more profitable than conventional ones, but they also perform better during times of economic turbulence and uncertainty. A study from A.T. Kearney during The Great Recession tells us sustainable businesses outperformed their less-sustainable counterparts over a six-month period by 15% during the previous massive downturn.

SaaS businesses looking to survive and thrive in the future should focus on sustainability (if they aren’t already) to make their business calamity-proof. In this session, Michael Denham will sit down with Charles Assaf, Co-Founder & CEO at Novisto and Stephany Lapierre, Founder and CEO from Teal book to discuss ways leaders can create and execute a solid ESG (Environmental, Social and Governance) strategy. They’ll talk about:

This session embraces entrepreneurial failures and fuckups, making them lessons that are taught and revered. We often like to talk about our successes, but what about the failures that led to them? Building and scaling a SaaS is far from easy. Learn how Alok Ahuja – CEO & Co-Founder of Trexity, dealt with mess-ups and mistakes with grace.   

What if we were transparent about our own failures, not as some kind of performative vulnerability, but as an invitation to collectively de-stigmatize the messy process of lifelong learning?” —Rachel Alaia. 

Dear first-time founder, starting and scaling a SaaS business is a true test of a person’s grit. Entrepreneurship is lonely. It’s a difficult road full of ups and downs. Right away you are always asked to deal with what is most difficult.   

A founder’s journey is a unique one. It can be stressful, an emotional rollercoaster – but also incredibly rewarding and fulfilling. In this session, we’ve gathered a handful of first-time founders to share what they’ve learned and are learning on their journey as they grow and scale their businesses. 

Join Co-Founder & CEO of Knak, Pierce Ujjainwalla, for an exclusive session on what to expect after successfully securing $25 million in Series A funding. Gain insights into the challenges, triumphs, and pivotal decisions that shape a company’s path post-Series A. You’ll hear about strategies, pivots, and lessons learned along the way, providing a roadmap for entrepreneurs and leaders navigating similar milestones.