General Information

Q. Where and when is SAAS NORTH 2023 taking place?

A. SAAS NORTH 2023 will take place at the Shaw Centre Ottawa on November 15-16, 2023.

Q. How much is parking at the Shaw Centre Ottawa?

A. The parking nearest to Shaw Centre is a 2-storey underground facility providing 730 spaces. It is a fully staffed facility with two entrances located on Daly Avenue and Nicholas Street South. The three exits are located on Nicholas Street South. Entry points to both the Shaw Centre and the Rideau Centre shopping complex are located on both levels on the north and west walls. There are four handicap spaces per level located on the north wall near the Rideau Centre entrances. Parking is approx. $20/day (12hrs). There are also alternative parking lots close by which may have competitive parking rates.

Q. Where can I find travel information?

A. Please view our travel page for more information travel and deals with our hotel partners.

Q. What is included in my ticket?

A. Full Access to Keynote and Breakout Sessions, Happy Hours and Networking Events, Full App Access, access to Investor Zone and Matchmaking Tool, breakfast, lunch, coffee, smoothies, snacks, drinks, and bites at the parties.

Q. Will social events like the Welcome Reception and Happy Hour still occur?

A. Yes! It’s important to us that our attendees get the full experience of attending SAAS NORTH in person, and a large part of the energy each year comes from the social networking events. We believe with advanced planning and with safety precautions, we can do that in a safe manner and are moving forward with these events.

Q. Will I be able to schedule meetings with other attendees?

A. If you are a tech executive or investor with an event ticket, you will be granted access to our Investor Matchmaking Tool which will help you curate a list of people you should meet with. In addition, all attendees will be given access to the event app with a list of attendees they can connect with.

Tickets and Refunds

Q. What happens if I decide I’m not comfortable attending after October 11, 2023?

A. If you can no longer make the conference, we will provide you with a credit for a future SAAS NORTH conference. If you would prefer a refund, it is subject to an administrative fee of 25%. Requests must be made in writing and received at  by October 11th, 2023. We regret that cancellations and refunds are not permitted after this date. Alternatively, substitutions are permitted at no charge up to 48 hours prior to the conference date. We apologize that we are unable to apply discount codes to previously purchased tickets.

Q. I have already purchased 1-2 tech executive tickets, and would like to add more. How can I get the group rate?

A. Please contact us at
and we will process this order for you at the discounted group ticket price.

Speaker and Program

Q. Who will be speaking at SAAS NORTH 2023?

A. You can view our amazing lineup of speakers here. [more speakers added regularly]. Make sure you’re subscribed to receive the most updated information!

Q. When will a full program be available?

A. We expect a full program to be available by late September. Ensure you are subscribed to be the first to see it!

Q. When will the Pitchfest be taking place?

A. The PitchFest will happen in-person at SAAS NORTH in Ottawa, November 15-16th, 2023. The Grand Finale will take place at the end of Day 2.

Q. Who can apply to the Pitchfest?

A. SaaS companies / From startups to scaleups.

Q. What are the deadlines for the Pitchfest applications?

A. Applications close on September 22nd, 2023.

Q. What other features will SAAS NORTH have?

A. Check out some of the incredible things we have lined up for this year!