I am a passionate leader with a proven track record in driving revenue growth and delivering exceptional customer experiences. With over a decade of experience spanning finance, business development, sales, and customer success, I have honed my expertise in leading go-to-market teams, optimizing customer success strategies, and fostering long-term client relationships.
Currently, I lead the Customer Success team at SurveyMonkey, a dynamic and easy-to-use feedback platform helping organizations make better business decisions, faster. In this role, I have successfully orchestrated cross-functional initiatives to accelerate customer adoption, drive renewals, and unlock expansion revenue.
My professional drive stems from coaching individuals, building high-performing teams, and empowering customers to achieve their most ambitious goals. I measure my success by the growth and accomplishments of the talented individuals I have managed and mentored throughout my career.
An advocate for diversity, equality, and inclusion, I am committed to fostering a growth mindset culture where every voice is heard and valued. By championing these principles, I have cultivated inclusive teams that consistently deliver exceptional results and drive positive change within organizations.
Outside of work, I find inspiration in exploring new horizons. Whether it’s traveling to diverse destinations, snowboarding down thrilling slopes, immersing myself in books (I particularly enjoy fantasy), or expanding my knowledge through podcasts, I embrace lifelong learning and seek out opportunities to acquire new skills—currently, I’m mastering the art of playing the guitar!
Je parle français! Le français est ma langue maternelle et j’aimerais bien faire votre connaissance.
