You Mon Tsang

You Mon is the founder and CEO of ChurnZero, which helps subscription businesses fight churn with a real-time Customer Success platform. Before ChurnZero, he was the CMO of Vocus (now Cision) and CEO of its marketing automation business unit, OutMarket. He is a serial entrepreneur, having founded four software companies, including ChurnZero, Biz360, and Engine140. ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product, assess their health and likelihood to renew, and personalize the customer experience through timely and relevant touchpoints. ChurnZero is headquartered in Washington, DC, and is backed by leading investment firms such as JMI Equity, Baird Capital, Grotech Ventures, and Middleland Capital. For more information, visit https://churnzero.net.