This industry leader has served as global CEO of a major SaaS company for several years, scaling it to millions of customers worldwide. In this session, they’ll share why they see AI as a tailwind for SaaS rather than a threat, how the company is building agentic tools to support customers, and why a new “builder class” is shifting professionals from routine compliance work to higher-value advisory roles. A practitioner’s view of where AI genuinely changes the SaaS playbook — and where it doesn’t.
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