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Rebuilding the Company for AI: Two Very Different Blueprints

November 04, 2026 • 02:25 PM – 02:55 PM
Room 210

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Tactical Breakouts

Klue went AI-forward through a 45% headcount cut and a formal maturity model baked into every review; Zapier did it with zero layoffs, embedding AI transformation owners into every department instead. In this tactical show-and-tell, Alexis MacDonald (Klue) and Angie Ng (Zapier) trade roadmaps, cross-examine each other’s methodology, and get real about what failed before it worked.