Warren Levitan


Warren is responsible for defining Zendesk’s global platform strategy, along with its cross-functional execution. Previously, Warren was co-founder and CEO of Smooch, an omnichannel messaging platform powering award winning conversational experiences for CX leaders from Four Seasons and Uber to Genesys and LogMeIn. Warren joined Zendesk through the acquisition of Smooch in 2019. A CX industry veteran, Warren was previously CEO of Radialpoint, a SaaS tech support platform used by global ISPs including Verizon, Comcast, Rogers and Virgin Media, which was acquired by AppDirect in 2015.

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