Sam Richard is Director of Growth at OpenView, helping our portfolio accelerate top-line growth through establishing best practices and processes to support product led growth. At OpenView, Sam works closely with portfolio leadership teams to discover and implement the most impactful strategies for growth, including onboarding and retention optimization, expansion strategy, funnel optimization and channel/partner strategy.
Prior to joining OpenView in 2019, Ms. Richard worked as Director of Growth and Engagement at Dispatch, where she was on the founding team. She spent four years leading growth strategy and customer success teams with a focus on small to medium-sized businesses. She also helped grow the freemium product’s user base from 0 to 45,000. During her tenure, Dispatch was acquired by Vista Equity Partners. She also previously worked at Catalant and Abt Associates.
It is not enough anymore for a product to deliver, but how to introduce new features, sustaining engagement levels, and providing on-going support are central to a successful Product-Led Growth strategy. This session will dive into tried and tested practices for scaling, addressing growth challenges and pitfalls in marketing and customer retention. Join Wes Bush, […]