Mark started with PagerDuty in April of 2012 as an intern out of the Electrical Engineering program at the University of Waterloo. After graduating, he joined full time as PagerDuty’s first non-eng hire and since then has helped PagerDuty build out their sales team from less than $1M in revenue to a recent IPO over 7 years. Most recently, Mark is the Head of New Product Sales focused on driving expansion and awareness of PagerDuty’s offerings outside of on-call management.
What makes Mark an expert?
Employee #10, Mark helped grow PagerDuty to a $1.8 Billion company with 6 offices internationally and 11,000 customers
Establishing a common understanding of culture and the metrics to quantify it becomes more challenging as your company grows and you have more moving parts. Alignment around vision, strategy and shared behaviors are foundational to scaling teams and performance. Then you need to get everyone moving in the agreed upon direction with minimal friction and […]