Event category: Product

Events

November 14, 2024

02:30 PM - 03:00 PM EDT

Room 213/215 2024-11-14 30 MINS

From AI Fright to AI Fortified: Cyber Security Steps to Take Now, Not Later

You're expanding your product offerings, integrating AI models and scaling rapidly, but are your SaaS defenses as secure are you think they are? With sophisticated social engineering, advanced phishing schemes, malicious data poisoning, deep fakes, and insider threats on the rise, it's crucial for leaders to grasp foundational security principles and ensure data integrity. It's not "if" you will be attacked but "when". We'll learn new ways to build and strengthen cyber fortresses in the age of AI and why being fortified is crucial for investors.

Moderator

SAM ARSENEAU

Founder & CEO

SupportMyMac

ETIENNE GAUTHIER

VC Investor

Inovia Capital

ANDREW AMARO

Founder and CHSO

Klavan Physical & Cyber Security Services

RACHEL CLARK

Founder & CEO

Skadi Cyber Defence

02:30 PM - 03:00 PM EDT

Room 214 2024-11-14 30 MINS

Mastering Global Compliance: Roadmapping Growth for Hyper-Regulated SaaS Success

In the hyper-regulated SaaS landscape, scaling your business requires a strategic roadmap that prioritizes compliance across various regions and countries. This guide offers essential tips on creating a workback plan from launch, ensuring your product meets global industry regulations, and overcoming common pitfalls. Whether you're in fintech, healthcare, or any other regulated industry, these insights will help you navigate the complexities of compliance across borders with confidence.

Moderator

MERYEME LAHMAMI

Principal

Pender Ventures

BLAIR WILEY

Chief Legal Officer

Wealthsimple

GEORGE PSIHARIS

Chief Operating Officer

AlayaCare

11:00 AM - 11:40 AM EDT

Room 213/215 2024-11-14 40 MINS

Choose Your Own Adventure: Exploring Diverse Paths to Launching and Growing Early-Stage Startups

Delve into the various avenues for Startups, from bootstrapping, angel investing, venture studios, business loans and grants to traditional venture capital. We'll examine the pros and cons of each method, offering unique insights to help you determine the best fit for your entrepreneurial journey. Gain valuable perspectives and practical advice from industry experts to make informed decisions and propel your startup to success.

Moderator

NICK QUAIN

Vice President, Venture & Entrepreneurship

Invest Ottawa

DALLAS PRICE

Venture Builder

Forum Ventures

SARAH SEDGMAN

Founder & CEO

LearnExperts.ai

SARAH DANIELE

CEO/Co-Founder & Managing Director

Mydoma Inc.

11:00 AM - 11:30 AM EDT

Room 210 2024-11-14 30 MINS

Onboarding DOES Matter: Helping High Growth Companies Turn New & Existing Customers into Loyal Champions

Join Customer Success Expert Donna Weber for an important session on delivering value to your customers when it matters most, during onboarding. Uncover the secrets to engaging and retaining new customers, and turning them into passionate advocates for your brand. With actionable insights and proven strategies, Donna will show you how to drive growth and elevate customer retention to new heights. Don't miss this opportunity to learn from the best and make your onboarding process truly impactful!

DONNA WEBER

CEO & Founder

Springboard Solutions

November 13, 2024

03:10 PM - 03:45 PM EDT

Room 210 2024-11-13 35 MINS

Proven Strategies to Build Trust with Generative AI

Discover actionable insights and real-world examples that illustrate how to foster confidence in AI technologies. Learn how to navigate the ethical considerations, ensure transparency, and leverage AI's potential to its fullest while maintaining the highest standards of trust.

Moderator

ISAAC SOUWEINE

Partner

Pender Ventures

BRENDA VETHANAYAGAM

Partner

PwC Canada

NIRAJ BHARGAVA

Co-Founder & CEO

NuEnergy.ai

MUHAMMED ANWAR

Staff Applied Scientist

Xero

03:10 PM - 03:40 PM EDT

Room 213/215 2024-11-13 30 MINS

Avoid the Churn Snowball: Unraveling Product Success and Customer Retention in SaaS

Explore the dynamics of churn in SaaS, dissecting the churn snowball effect and uncovering the underlying reasons for customer attrition. Delve into strategies to enhance product success; from sales-led to product-led, predictive churn models, to improving customer satisfaction, we'll learn how to mitigate churn, all through real actionable insights by industry leaders.

Moderator

KATE GRANT

Business Advisor, Startup & Emerging Companies Group

Fasken

PARTHO GHOSH

Vice-President, Product

Uberall

SABRINA LEBLANC

Head of Customer Success

SurveyMonkey

02:30 PM - 03:00 PM EDT

Room 210 2024-11-13 30 MINS

Unlocking Growth: AI-Powered Customer Education and Community Building

In this Fireside chat with Candice Faktor of Disco, discover how AI can tailor educational experiences, improving product adoption and user satisfaction. Learn strategies for utilizing AI to create vibrant customer communities through intelligent content curation and automated moderation. Understand key metrics to evaluate the effectiveness of AI-driven initiatives on customer retention and overall business performance. And finally gain actionable insights on integrating AI tools into your customer education and community efforts while maintaining a human touch. This session is jam-packed with great takeaways as we navigate and integrate AI systems into business practice.

Moderator

KAYLA ISABELLE

CEO

Startup Canada

CANDICE FAKTOR

Founder & Co-CEO

Disco

01:45 PM - 02:15 PM EDT

BetaKit Keynote Stage 2024-11-13 30 MINS

Unleashing the Power of Gen AI: Driving Collaboration and Decision-Making

Join Stephany Lapierre (Founder & CEO, TealBook) for a fireside chat as we explore how Generative AI (Gen AI) is revolutionizing the way organizations collaborate and make decisions. We will delve into specific use cases where AI is breaking down silos between departments, such as IT and procurement, by creating a unified data foundation. By leveraging AI's capabilities, organizations can quickly generate actionable insights and facilitate seamless information sharing. Attendees will gain a comprehensive understanding of how to harness the power of Gen AI to drive operational efficiency, improve decision quality, and unlock new opportunities for growth.

Moderator

DANIELLE SMITH

Director, Tech & Innovation Banking

National Bank

STEPHANY LAPIERRE

Founder & CEO

Tealbook

10:50 AM - 11:30 AM EDT

Room 213/215 2024-11-13 40 MINS

FOBO and the Ongoing Quest for Product Market Fit

Put your “Fear of Being Obsolete” (FOBO) behind you as we do a deep dive into the pursuit of Product Market Fit in today's competitive landscape. This session delves into strategies for overcoming decision paralysis, what founders have done to balance innovation with customer needs, all while achieving sustainable growth amidst evolving market demands.

Moderator

APRIL FONG

Executive Editor

The Logic

KEVIN KLIMAN

CEO & Founder

Humi

MICHAEL LITT

Co-Founder

Vidyard/Garage Capital