speaker-info

Christine Rimer

SurveyMonkey

Christine Rimer is the Senior Director of Product Operations at SurveyMonkey.

My Sessions

MEASURE YOUR CUSTOMER HAPPINESS TO DRIVE GROWTH – LESSONS FROM SUCCESSFUL NPS PROGRAMS

Breakout

According to a recent survey of 100 CEOs, data is their most valuable asset, but getting to actionable insights continues to be a challenge. While two thirds of Fortune 1000 companies use Net Promoter Score (NPS) to measure customer happiness, it’s critical your program drives improvements to your customer experience in order to fuel growth. […]

Customer Success
READ MORE
Share This