MEASURE YOUR CUSTOMER HAPPINESS TO DRIVE GROWTH – LESSONS FROM SUCCESSFUL NPS PROGRAMS

Breakout

According to a recent survey of 100 CEOs, data is their most valuable asset, but getting to actionable insights continues to be a challenge. While two thirds of Fortune 1000 companies use Net Promoter Score (NPS) to measure customer happiness, it’s critical your program drives improvements to your customer experience in order to fuel growth. Get best practices and lessons learned from the global survey experts at SurveyMonkey on how to build an effective NPS program as your organization’s leading indicator of future growth. Featuring Christine Rimer, Senior Director, Voice of Customer, SurveyMonkey.

Featuring Christine Rimer, Senior Director, Product Operations, Survey Monkey

Customer Success
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